英语翻译.不用机器的,谁会?今天早上当我打算把样品给DHL的时候,DHL却说你给我的这10位数的号码是一个控制号,在这个

When I planed to give the sample to DHL this morning,however,they told me that the ten figures number was a control number,and they couldn't inquire any content from this number.So they disagreed to send the sample to you through this number for me.
Could you connect with the DHL and explain to them?Sorry to trouble you.(麻烦你了)

When I was planning to send the sample through DHL, they said the 10 digit number you gave me was just a control number, didn't refer to anything they can query in the databases.
So I could not manage to send it whatsoever. Could you please contact DHL and tell them what it is about?
Thanks in advance.

DHL told that the number you gave me is a contral number and he can't get anything by searching this number when I tried to gave the sample to DHL this morning. That is why I can not sent the sample to you by this number. Could you please contact DHL and explain to them? Thanks a lot.