英语作文,写给经理的一封超市投诉

亲爱的先生、女士：
我写此信是要就我2007年8月25日从你们在菲利普大街上的商店里购买的一件羊毛衫进行投诉的.
Dear Sir or Madam,
I’m writing to complain about the recent purchase of a woolen sweater from your department store on Philip Street,on August 25,2007.
我最近按照标签上的说明用冷水洗了这件羊毛衫,然而,当我将它从洗衣机里取出时,这件衣服却变形了,再也不合身了.
I recently washed the sweater in cool water,as per the instructions on the label.However,when I removed it from the machine,the garment was stretched out of shape and no longer fits.
我上周二（6月21日）打电话到店里,是与一位叫Morris先生的部门经理讲的,他电话里很是无礼,告知我说因为这件衣服是降价购买的,因此不能退换.对此,我深感不满,因为我多年来一直是贵店的忠实顾客,在此事件之前,从来没有过任何投诉.因此,我对受到如此待遇深感失望.
I phoned the store last Tuesday (June 21) and spoke to the department manager,a Mr.Morris,who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reduced price.I felt really upset,for I have been a loyal customer of your store for many years and until this incident,never have had any complaints.I,therefore,feel disappointed to be treated in such a manner.
然而,我的要求并不高.如果你们能够给我退换一件,或者为我办理退费,怎么方便就怎么办,我都会非常满意的.
期盼收到您的答复.
您真诚的
Kenny Gao