满城尽带黄金乙
幼苗
共回答了19个问题采纳率:89.5% 举报
This article discusses summary of customer relationship management and e-commerce theory,the current study and implementation of the status quo strategy.In the analysis of customer relationship management,customer-focused to the core idea on the basis of a brief e-commerce customer relationship management development.Discussed the e-business environment under the customer relationship management and the implementation status of the implementation strategy.Under the proposed e-commerce in the basic customer relationship management strategy.Then focus on analysis of the financial industry,telecommunications,real estate use of customer relationship management system,and in accordance with the characteristics of their trade to the corresponding strategy.And the success of the various sectors of the case,the combination of the above strategy analysis.Concluded and the prospects for the realization of e-commerce era,the interests of both enterprises and the objective of maximizing,the perfect model of the future of e-commerce and customer relationship management direction of development
1年前
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