求英语高手英译汉!两个作文帮帮忙!

Thank you for subscribing to our company's latest product.Your subscribed goods have been sent,which will arrive in about one week.Please reply to us once you receive them.We are looking forward to a long-term cooperation with you.
I bought an iphone 4s in your franchised store.But the phone broke down within one week.After being repaired twice,it's still not functioning normally.I hope you can give me an exchange or refund.

第一个：
I have received your response of yesterday about the trade. Thanks for your order of our company's latest product.I would like to tell you that your ordered goods have been issued.
This...