求一篇英语道歉信100词左右,

Dear XXXX,
Please accept our sincere apology for the error in XXXXXXX.
The correct items were XXXXXXXX on August 10.Please let us know when you confirm receipt.
We will make sure that such error will not happen again.
Sincerely yours,
XXXX Company
XXXX是指事件,这个道歉信是写工作上的失误而导致错误的.
因为不知道是写哪方面的道歉,所以就拿了这一篇,算是百搭的来给你参考.

Ms. Davis,
I am writing to make an apology for our mistake that we did not fix your air conditioner on time. I feel sorry about that. Since the weather is extremely hot compared with the years bef...