英语翻译我的CCNP证书依然没有邮寄,10天前我已经发过邮件反应了该问题,当时回复说邮寄已经在排队,但一直等到现在都没有

Hello,my CCNP certificate is still no mailed,I have sent e-mail about this problem 10 days ago
Replied mail tell me the certificate in the way,but until now did 't send,Pleaseas solve the problem soon as possible .Thank you!
Hi,I'm still not CCNP certificate,10 days before I have email response the problems,
When reply mail has said in the queue,but until now have send,please as soon as possible to solve the problem.Thank you.

Dear Sir/Madam:
Up to now, i still have yet sent out the CCNP CERTIFICATE through e-mail.In fact,i have reported this issue 10 days ago by e-mail in which you responded me that the mail was already in queuing system.But until now, the certificate still haven't been sent out.Please solve this problem a.s.a.p.
Thanks

Hi, I'm still not CCNP certificate, 10 days before I have email response the problems,
When reply mail has said in the queue, but until now have send, please as soon as possible to solve the problem. Thank you.

Hello, my CCNP certificate is still no mailed, I have sent e-mail about this problem 10 days ago
Replied mail tell me the certificate in the way, but until now did 't send, Pleaseas solve the problem soon as possible . Thank you！