打电话的短语有那些?

接电话时的问候语：
Good morning/afternoon XYZ Ltd. How can I help you?
替别人转接时用语：
I'll put you through now.
One moment please.
当事人无法接电话时：
I'm sorry, but the line's engaged at the moment.
I'm sorry, but he/she's out of the office at the moment.
I'm afraid he/she's on the other line at the moment.
你设法帮忙时：
Would you like to hold?
Is there anyone else who could help you?
Can I take a message?
Maybe I can help you?
告诉对方当属人会打回电话：
Perhaps he/she can call you back?
Could he/she call you back?
替当事人记下留言：
Can I take a message for him/her?
Would you like to leave a message?
询问对方的姓名及电话号码：
Could I have your name and number, please?
Could you give me your name and number, please?
校对联系信息：
Could you spell that, please?
Can I just check that again, please?
Could you repeat that, please?