急,求一篇英文投诉信!大概内容,我在王府井的一个手机店买了一台手机,买回家之后发现只能接听电话,打不了电话,希望厂家给我

23rd, december,2013
Dear manager,
Sorry to disturb you. but there is something i need help. i bought a cellphone in the store on Wangfujing Street. but when i got home ,i found my phone do not work ( i just can answer the phone, but can not call). So i hope the company can exchange a new phone for me, or give back my money. There is my phone number xxxxxxxxxxx（写你的电话号码）.i wish you can give me your answer as soon as possible.thank you very much!
your customer: xxx（你的名字）
纯手打,望采纳, 谢谢