英语翻译请放心 我会为你支付全部退款的,很抱歉发生这样的事情,我能理解你的心情,同时我也不希望这样的事情发生,请收回你留

Hello,
please do't worry,i will pay all the refund for you. sorry about the matter happened. i understand your situation,at the same time,i also do not hope it happened like this.
but i hope you can draw your negative feedback.
你最好呢加一句：以后怎么样.怎么样做去避免这样的错误.--作用,起码说明你也用心了,你只是说理解,但是下次还犯也实行啊.
加的：i will do my best to avoid this kind of mistake in our further cooperation.
供你参考

Hello, please be assured I will pay the full refund for you, I am sorry that happened, I can understand your feelings,
At the same time I do not want this to happen, please withdraw your negative feedback left. Thanks

hello,pelese don't worry , i will pay you all the refundment . i'm sorry it happend and i can understand your feeling . i also hope it will never happen next time . please withdraw your negative feedback . thank you

hello,I am sorry for what happened,also understand you , i do will pay the full refund for you . Please don't worry.by the way i do not want this to happen again ,will you please withdraw your negative feedback ?thanks!

Hello, please set your mind at rest, I will pay you all the refundment while I'm sorry that such things happned; I can understand your feelings, while at the same time, I do not hope that the same thing happens again, please withdraw your negative feedback, thank you!

Hello,Please don't worry about that,I will pay all the cost back for you.I really apologize to it,I totally understand how you feel,and at the same time,I won't let it happen any more,Could you withdraw your negative responce？Thank you very much.